Problem Solving for Leaders

Problem Solving For Leaders focuses on the key drivers for high quality problem solving and decision making regardless of the level of challenge or complexity you may be facing.

Recommend course:

Description

The long-term success of an organisation or community depends on the strength of the problem solving and decision-making skills of its leaders. If the only problems and decisions that leaders face were simple, and you were always at your best, this would be easy to achieve.

What do you do, however, when you are fatigued or stressed or under time pressure, but you still need to come up with a good solution? What do you do if you are confronted by a novel problem or decision where you don’t actually know what to do or where there is no obvious answer or clear pathway to finding the answer?

It is these more challenging situations where leaders are most at risk of getting it wrong.

Problem Solving For Leaders focuses on the key drivers for high quality problem solving and decision making regardless of the level of challenge or complexity you may be facing.

Take the self-assessment profile

Benefits:

By attending this course you will increase your ability to:

  • Make the most of your problem solving and decision making skills
  • Find a clear pathway through complex or messy problems and decisions
  • Be more strategic in your problem solving and decision-making approach
  • Develop greater confidence in the quality of your decision-making and judgment
  • Understand your own problem solving and decision making strengths and weaknesses and how to manage these
  • Apply a toolkit of problem solving and decision-making tools appropriate for a diverse range of situations 
  • Develop street-smart insights into the solutions that are more likely to work in your world.

A note for Public Sector Leaders - The Leadership Success Profile (LSP):

Problem Solving for Leaders maps strongly onto the following LSP capabilities:

  • Leading strategically
  • Enhancing organisational performance
  • Achieving ambitious goals
  • Curious
  • Self-aware and agile

Who should attend:

This programme is for mid to senior leaders who need to:

  • Tackle the problems and challenges of their world with greater focus and confidence 
  • Understand how their choices and actions impact on the success of their organisation and use that knowledge to make better choices
  • Strengthen their problem solving and decision-making skills in order to become a more valuable contributor to organisational success
  • Understand the personal and interpersonal drivers of successful problem solving and decision-making and how to use this knowledge to improve outcomes 
  • Solve complex problems or make good decisions and help others to be better at doing the same.

Learning objectives:

Learn how to:

  • See beyond your specialist training or function to consider the more global factors relevant to problem solving and decision-making
  • Understand your decision-making strengths and abilities and how to harness them for greatest effect
  • Identify decision-making blind spots in yourself and others and how to work with them 
  • Strengthen your confidence in your problem solving and decision making skills
  • Apply a powerful set of problem solving and decision-making tools for a range of situations
  • Draw on the right tool or approach for the kinds of problems or challenges you are facing
  • Understand the potential group and contextual constraints on problem solving and decision-making and how to navigate these
  • Help others to step outside their habitual thinking patterns to improve the quality of the problem solving or decision-making approach.

Course outline:

Part 1: Complex Problem Solving

  • Strengthening your confidence in your ability to tackle the more complex or uncertain problems and decisions
  • Structuring complex or messy problems effectively so you can begin to solve them
  • Bringing multi-perspective thinking to complex problems and issues to open up new options and possibilities

Part 2: Refining Your Problem Solving Approach

  • Working with facts and perceptions
  • Exploring the future implications of your solution options 
  • Thinking systemically, about potential consequences, across time and space

Part 3: Refining Your Decision-making Approach

  • Identifying your decision-making style
  • Defining your decision-making strengths and weaknesses 
  • Understanding how to leverage your strengths and manage your weaknesses

Part 4: Helping Others to Think Better

  • Identifying strengths, weaknesses and blind spots in a group problem solving or decision processes and understanding how to work with them
  • How to use artful questions to promote better thinking
  • Challenging the thinking processes of others without losing the working relationship

Course format:

This one-day intensive focuses on the critical ingredients for better problem solving and decision making. It includes stories, mini-lectures, self-reflection, small group exercises and group discussion. You will increase your skills through applying simple tools and templates that help you to understand and assess your world.

Workshop leader testimonials

Presenter:

Lawrence Green

Further details:
If you would like more information about this programme, please contact us on: 
Ph: 64 4 463 6556 Email: profdev@vuw.ac.nz

Customised workshops: 
Victoria Professional and Executive Development are able to customise many of our workshops to meet specific individual or organisational requirements. Please contact us for further information.

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